According to the eCommerce Foundation, 88% of the consumers have the habit of researching the product online before buying it from an eCommerce store or a shop. This shows the importance of a website for a business.
A website works as a backbone to support your business in various ways, whether it is an eCommerce store or an offline service.
Having a website helps your clients find you
Having a website makes it easy for people to find you or your product, reach out to you, and finally purchase it from you. It lets your customers advertise for you through “word of mouth” to convince others to give your business a chance.
A website helps in having an Integrated marketing approach
Through social media marketing, your website serves as a “home base” where you can send customers when they want to make a purchase or learn more about a product. The content marketing displays information about a product to inform and engage your target audience. Similarly, email marketing is used to reach and engage your customers about a particular product.
Creates an online presence and influences Sales
Practically, the most important reason for having a website for a business is that it increases sales by creating a strong online presence.
You reach more consumers online through search engine optimization (SEO) of your website and improve the chances of bringing in leads and potential customers.SEO helps in delivering a list of webpages of the searched topics relevant to the consumer ultimately guiding some online traffic.
In today’s digital marketplace, people expect to see a website for every brand they purchase. Potential customers would be more inclined towards businesses that have a website as it allows them to see what the brand is all about. This not only establishes trust with them but also an authority in the marketplace and eventually sets you apart from the competition.
Provides Accessibility 24/7
Having a website lets consumers reach out to you, buy your products and even create promising leads even outside of business hours. People can log in, check your website and place an order while you’re having a sound sleep in your home; hence, boosting up sales even when you’re not online.
Online Customer Service
The best part of having a website is that you can provide a reliable 24/7 customer service online through FAQs (Frequently Asked Questions), emails, AI chat boxes, etc. This reduces customer service costs, saves time and money of both ends, and provides much more information.
Attracts top talent to your company
Having a good website is important for your business as it attracts good talent to your company. For this, a website having good graphics, solid messaging and clear navigation is necessary. The brightest talent tends to work with businesses who are constantly improving their marketing capabilities and stepping up their game.
If you want to get started with a website, then you are in the right place. We are one of the leading web designing company in Mumbai where we help brands and businesses whether small or big, to reach new audiences online.